A Business Phone System is much more than a group
of phones in an office:
Business Phone Systems allow a group of people to share incoming phone
lines, saving money, and to share or transfer calls as needed, to save
client's time, efforts, and business. As such, your business phone system
makes use of a control unit (also known as a PBX) to send calls to different
users, or extensions, and even to put your caller on "Hold"
while you get answers to his or her questions or requests. And, with
special equipment, your Phone System can have voicemail for each extension,
automated answering and information services, music-on-hold, advertising
on hold, public announcement services, etc.
If your are running your business with a simple
phone, please consider if this might be costing you clients and sales
(or calls).... then, after making this decision, you can consider whether
you prefer a digital or an analog system.
Digital technology is the latest development
in telecommunications. A digital telephone system converts all telephone
signals to a digital signal either at the telephone handset or at the
telephone control unit, resulting in a clearer and more precise transmission.
Digital telephone systems usually require less
wiring compared to the standard Analog telephone system. The standard
Analog telephone system requires as many as 4 pairs of wires to work
correctly.
Digital telephone systems also can be connected
to a computer for voicemail, call accounting,
automated attendant, and other special features. Analog systems
basically can only record and transmit messages. Ask the Capstone
Voice & Data, Inc.
representative to help you determine what you need when you plan your
phone system.
